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Your Clients: Past, Present and Future
Please take this quick survey and give me your feedback on how I can help you create more profitable clients.
Some Questions About Your Clients
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1. How many clients do you generally work with at any one time?
Choose only one of the following
1
2-10
More than 10
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2. How many prospects are you marketing to in your funnel at any one time?
Choose only one of the following
One at a time, face to face
Between 10 and 100
Hundreds
Thousands
What marketing funnel?
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3. How do you keep in touch with your clients during an engagement and beyond?
Check any that apply
Printed newsletter
eZine or email
Send them things when I remember
Telephone
Other:
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4. Would you rather have more clients or more profitable clients?
Choose only one of the following
More clients
More profitable clients
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5. What tools/systems do you have in place to keep a client coming back for more?
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6. How many different products/services do you have to market to your clients?
Choose only one of the following
1
2-5
More than 5
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7. Are you using an automated referral system? Something that creates clients for you? Or do you depend on the whims of others to refer you by "word of mouth?" Please explain.
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8. What makes a client a "good" client?
Check any that apply
Profit
Easy to work with
Does what I say
Other:
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9. What do you like most about working with your clients?
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10. How often do you "fire" your clients to free up space for better ones?
Choose only one of the following
I have never fired a client, they seem to go away on their own.
I fire my least profitable clients every year.
Are you nuts? I'll take whatever I can get.
Other
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11. How long (on average) do you work with a client?
Choose only one of the following
A few weeks
A few months to a year
Several years or more
Other
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12. If you could change one thing about your clients, what would it be?
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13. What is your biggest challenge in finding clients?
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14. Where do you find most of your clients?
Check any that apply
Networking
Referrals
Ads in magazines, newspapers or trade journals
Direct mail
Other:
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15. What are your biggest frustrations you face working with clients?
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16. What is the biggest problem you face in your business, that if it were solved, would help you double or triple your income?
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